Make My Trip is a FRAUD company.
Guys, please dont fall for their advertise,discounts or promotions.
Due to ongoing situation in March 2026 our flight was cancelled to Nairobi from Abudhabi. Its been more than a month and stil no hint for refund. We tried to contact them through all the ways possible with no luck.
1.Call the office number.. automatic disconnection
2. Visit the Office- As per security personel in production city,their office is closed more than a month now and in Batutta Gate, office is close more than 7 months and they have not even bothered to change the office address and as per security gaurd every day people are coming and enquiring about MMT.
3. Customer care- Another head ache. They take minimum 30 minutes to answer your call and then transfer the call to another 3 to 4 people and finally you think that you will have the update and next second you are on hold and then it is forever hold and call gets automatic disconnection
I have dicided to go to Department of Economy and Tourism now.
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