I recently traveled on Bus No. GJ-05-Z-2285 operated by Holidays Travels, and unfortunately, my experience was not satisfactory.
The bus was not properly maintained and cleanliness was below expectations. The seats were uncomfortable, and the overall condition of the bus did not match the standards promised at the time of booking. Additionally, the departure was delayed without proper communication, which caused inconvenience.
I hope the management takes this feedback seriously and works on improving service quality, punctuality, and passenger comfort for future travelers.
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