When you’re traveling abroad, the least you expect is support from the agents who were constantly calling to close bookings and meet their targets. Unfortunately, once the trip started, that support completely disappeared.
Sarika from MMT Assist helped us book our Dubai trip. During our Abu Dhabi tour, she scheduled two activities on the same day, which created a conflict. When we tried contacting her on WhatsApp,after being assured she would always be available for any issues,she completely vanished.
Despite raising multiple callback requests, we were left stranded in a different country and ended up missing an activity due to poor coordination. Being abroad and feeling abandoned is not something any traveler should experience.
This is why many people still prefer reliable local travel agents who stay connected and support their clients throughout the journey.
I hope this feedback is taken seriously and that improvements are made so others don’t face the same situation.
Sarika#MMTAssist #TravelExperience#Sarika#CustomerSupportMatters #PleaseBeAware#SarikaMMTAssistant#SarikaMMT#
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