I bought the CNC 500 along with a spindle because it seemed well-constructed and suitable for small to medium projects while my larger machines were occupied. While the machine itself is decent, the electronics are disappointing. After assembling it and running a few basic tests, the screen went blank, leaving me unable to set it up. After submitting a support ticket, they had me disassemble the box to check for loose connections. Ultimately, they sent me a replacement machine, which I returned the first one. After assembling the second machine with the spindle, it started grinding and making a horrible noise within five minutes. I recorded it just as it completely stopped. I submitted another support ticket, and they asked me to check for overheating issues. They then suggested I needed a 220v inverter to keep it cooler, which was not mentioned in the instructions or on their website. I’m very disappointed with the products and the excuses provided. The spindles are back-ordered, which has slowed down my work and cost me money due to downtime!
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