I purchased a CNC500, and it had numerous issues right out of the box. The control board wasn't grounded, the emergency stop was broken, and the spindle control didn’t work from the screen. They did replace the board at my shipping cost, but the unit didn’t come with a spindle. When I bought one, the soft start didn’t work from the beginning. They replaced it, but the second one was also defective. I attempted to return it, but despite contacting them within 30 days, I was past their return window. During assembly, I had to modify the structure because the bolts didn’t align. When I finally got it running and made my first cut, the edge quality was jagged, even with a straight line. The return address is just a house, not a business. I wouldn’t recommend this unit to anyone; it feels like a waste of money, and I wouldn’t feel right trying to sell it.
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