I ordered a mascara. I never received any confirmation at all and I did request a confirmation by emailing them. My parcel did however turn up in good time, but it was the wrong one. I have filled out the form to request an exchange and have sent the email but no response at all. I just want to exchange my product. I would have put a good review but this has now changed my opinion on the website. Go to a genuine website and pay the extra as it’s not worth the hassle using a company like this that has poor customer service. I wonder if I’ll ever get a response to my emails.
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Welcome to the wonderful world of MAKEUP! This is the place for beauty inspiration, experiments and never-ending variety of products to please even the most demanding taste. More than 300 million users from different countries annually purchase over 50 million of goods on our website. We let our clients be capricious and peaky, but we always try our best to satisfy them.
MAKEUP already works in 19 European countries, including Italy, France, Germany, Austria and Hungary. Each of them accepted our beauty retail, allowing European citizens to enjoy an individual approach, high-quality products and quick delivery. There should be no boundaries and barriers for beauty, so every day we actively develop and expand the horizons of MAKEUP. We create a unique beauty universe.See more
