Very disappointing experience. Do not recommend this company! I made an order for almost £72. One of the items, pressed powder, was in a broken case and was partly scattered in the box. Definitely, I won't use it. It was broken before packing as there were no pieces of the broken case in the box. It was not a small crack, the lid was without quite a big piece. It was impossible not to see it while packing. I made a complaint and was offered a £3 discount on my next order! No compensation for the item which has to go to the bin. PS I read the reply of the company here and I still don't understand why they offer me a £3 discount on another order if I asked them for the reimbursement of £4.27 for the damaged item. And I'll repeat again, that it wasn't damaged in the box, as there were not pieces of the broken case, it was damaged before packing into the box. It's good that one of the cheapest items arrived damaged, the reaction of the company showed that they shouldn't be trusted in the future.
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