Had to mark one star as you can't leave none which is what they deserve,the irlam branch was very good nice staff, helpful, cheerful,NOT ANYMORE,the person on the front desk I won't call her a lady,was extremely rude ,she was shouting at a young lady with a well behaved child to leave as children are not allowed,ok but the way she spoke to the young lady was terrible,she should not be allowed contact with the public,we was refused entry because we had not used our card in a while the head office had cancelled it ,we went just to see if it was getting any better because it went crap ,and it seems it's going worse , I'll keep going to Costco
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