I have just tried to shop at Makro Croydon, only to be told I cannot take my 5 year old daughter in the shop with me as under 16's were no longer permitted due to coronavirus. However walking behind the manager in the store were two young people whom and in the Managers words 'possibly may not be 16' but they asked the parent and the mother claimed they were. When I asked if the obvious children had proof of their age, I was told they had asked the mother and that was enough. So because my child was 5 she, in my opinion had been excluded from the shop. However if your child is tall enough and under 16 you can go in???? sorry but this is clear victimisation and why are makro enforcing this when other large retailers are allowing children? When I asked the manger I was told he didn't really know what the full explanation was and that it was just on the risk assessment from Head Office. Makro what is the point of issuing risk assessments if your staff clearly have no idea what information they are receiving and for what reason??
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