We went to Makro in Cape Gate, and bought over a R150 000.00 of goods. Four Fans broke down, the one was on fire in my bedroom. We bought a gas stove for R18000.00, the door shatter, we phoned them and they told us it will take 3 to 5 workings days to fix. Tomorrow is 2 weeks and not one single person come out to see the stove. My son is getting married this weekend and we told them about our concerns as I am baking the wedding cake, just to be told, it is not their problem. They did not wait 3 to 5 working days for us to pay for the goods. This is not how you treat a person, I will never ever go back. I know I am only one person, but they losing an amount of R8000.00 per month for groceries we buy. I also paid R2000.00 for the extended guarantee on this stove. Why do we need to take this crap?????? For those persons that had good service, I am glad for you.... Maybe you guys had a different Manager, I think they must swap their Manager ones a year, they get to comfortable in their position and thinks the store belong to them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Wholesale Suppliers | Cash & Carry, Pub Suppliers & Commercial Office Supplies | Cash & Carry Wholesalers
