I am DISGUSTED at the behaviour of staff in store. A fire alarm went off and we were walking out, my mother is disabled and can not walk fast. The branch manager “Mahmood” or something similar was SHOUTING at us telling us to hurry up and clapping his hands at us. I then told him that was disrespectful, when he then got closer to me and put his arms up near me shoo’ing me out of the store again while raising his voice. I am disgusted that all the staff walked past every customer and didn’t tell us that meant we had to leave, as other staff members were still packing shelves. This is an awful store and something needs to be done in regards to their training. An update; I then communicated with another member of staff who apparently takes complaints for him to say the member did nothing wrong and that there was a fire so he had the right to do what he did. He shouted at us and aggressively put his arms close to me and was aiming to push me out. Clearly a pattern at this store.
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