Went to the hull store on 25th April , as we fancied a look around and id been told that my wot place get in if we show our employment card,
As we approach the entrance, a very abrupt woman (short , old woman wiv black hair n red lipy) asking if we had our member card , we started of saying no ...but... Then she shook her head saying we wasn't allowed in, she didn't give us time to state .no we wasn't members but would like to apply as we have just opened our own shop, we then pointed to the desk n said loudly oh go over there then, the woman on the desk had herd her but insists on looking down acting busy leaving us stood there like idiots...seeing this the first woman came over and acted like she had never spoke to us , even tho she had approached us as we walked in !!! Can I help she said ??? I asked her what I had to do to become a member she said ...dont no sorry, I said I had a wot employment card...yes you can use that she said...but you will never be a member...all you will get is a scrap bit of paper wiv a number on in the future....the customer service is awful, she obviously has no customer experience and she clearly doesn't no her job !! Ive taken this matter to the head office
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