makro.co.za

1
1 Based on 161 reviews

Online shopping from a range of amazing products Appliances, books, gaming, electronics, laptops, computers, cellphone, and more. Available online at Makro....

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Rita
EXTREMELY DISAPPOINTING SERVICE

I experienced terrible service from the company! I placed an order on November 29, 2025, and realized the delivery address was incorrect. I called immediately and was assured it would be fixed. Two days later, the wrong address was still showing, so I called again and received another promise that it would be resolved. The day before delivery, I called once more to confirm the address was corrected and was assured it was. However, the next day, my order was delivered to the wrong address. I called the company again, as I had two more items scheduled for delivery and wanted to ensure they went to the correct address, but I was hung up on and left on hold for a long time without assistance. I've emailed and called multiple times, and today they assured me the remaining items would be delivered correctly. However, the courier confirmed they would be sent to the wrong address again. None of my emails, complaints, or calls have been addressed, and I've spent money calling them repeatedly and traveling to where the items were supposed to be delivered. I will never purchase from this company again, and I advise others to avoid it as well.

1
Date of experience: Dec 05, 2025

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Business Details

  • Online shopping from a range of amazing products Appliances, books, gaming, electronics, laptops, computers, cellphone, and more. Available online at Makro.

  • language https://makro.co.za

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