An order was placed online with Makro on 2026/02/19.
Subsequent to a failed delivery, it was established that the order was cancelled on 2026/02/25 without any notice or reasons given.
To date, 2026/03/04, I have not received any communication from Makro or the refund for the order.
Upon enquiry and phoning the Makro customer line, they only stated the 3rd party supplier could not fulfill the order.
No responsibility is taken from Makro regarding the failed service delivery or the fact that I have not received my refund yet.
Makro advertises a false service that they cannot deliver.
This is not the first order I've placed online that's been cancelled without notice or subsequent notification and where I had issues with the refund to take place.
Claim your business profile now and gain access to all features and respond to customer reviews.
Online shopping from a range of amazing products Appliances, books, gaming, electronics, laptops, computers, cellphone, and more. Available online at Makro.