I bought a mobility lift, which functioned well for less than a year. While traveling, it stopped going up, with only the remote down button working. I reached out to the service team, which claims to offer 24/7 support. After three days, I finally connected with a representative who said they would send me a new remote and that I could find instructions online. I followed the instructions, prepared my lift, and awaited the new part. Now, over a week later, I’ve left multiple messages and emails with no replies. I'm at a loss for what to do next!
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