Review Time
I bought a mobility lift that functioned well for less than a year. During a trip, the lift stopped working and only the remote down button was operational. I reached out to the company, which claims to offer 24/7 service. After three days, I managed to speak with someone who promised to send a new remote and suggested I find instructions online. I located the instructions and prepared my lift, waiting for the new part. Now, over a week later, I've left multiple phone messages, texts, and emails without any replies. I'm at a loss for what to do next!
I bought a mobility lift, which functioned well for less than a year. While traveling, it stopped going up, with only the remote down button working. I reached out to the service team, which claims to offer 24/7 support. After three days, I finally connected with a representative who said they would send me a new remote and that I could find instructions online. I followed the instructions, prepared my lift, and awaited the new part. Now, over a week later, I’ve left multiple messages and emails with no replies. I'm at a loss for what to do next!
I am very happy with the mobility service. I had a technical inquiry, and they responded immediately with assistance. They’re friendly and easy to deal with. My husband hasn't used it yet, but he’s excited to try it out tomorrow on a tour. It’s a fantastic option for his needs, allowing him to participate in more activities.
I received a defective unit, and after that, a second defective one, along with a used controller to fix the second unit. Their claimed 24/7 support took four days to respond. They didn’t understand their own error codes. Additionally, I noticed they had copied and pasted reviews on their website under various names, which seems suspiciously fake.
We had a trip planned and needed a reliable wheelchair for our daughter. I reached out to the owner to see if they were available on the weekend, and they made special arrangements for us to test different chairs. This was truly the best customer service, along with a fantastic chair. We spent three days enjoying our trip, and my daughter had a comfortable chair that reclines and has a headrest. I highly recommend this service and appreciate all the accommodations made for a magical experience.
Impressive Electric Wheelchairs - Sturdy and Portable! I recently bought an electric wheelchair and am very pleased with its quality. It’s robust yet easy to transport, making it perfect for on-the-go use. It feels reliable and well-constructed, giving me confidence in its durability. The customer service was excellent, responding quickly to my questions and providing help throughout the process. Overall, I highly recommend this option for anyone seeking a dependable and portable wheelchair.
I paid $1,599 for a faulty bike, and now they want me to cover the return costs. They have a 30-day return policy, but why should I pay for a broken product? The customer service is unresponsive; I’ve been trying to reach them for four days with no luck, and they seem to have blocked my number. People should avoid this seller as they seem to take advantage of customers, especially seniors.
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