Customer service is extremely poor and slow, responses take days or even weeks, and the issue remained unresolved for months. Instead of providing a solution, they constantly delay and shift responsibility. A very unprofessional experience. I will never order from mall.hr again and do not recommend it to others.
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MALL.HR je nova web trgovina u Hrvatskoj. Dio smo grupacije Netretail Holding koja je jedna od najvećih web trgovaca u srednjoj i istočnoj Europi.