I would strongly advise others to avoid purchasing from this company. I feel completely let down and misled, having paid for an order that has still not arrived. At this point, it feels as though my money has effectively been taken without providing the goods I paid for.
As a new mum in the postpartum period, currently on reduced pay, this situation has been incredibly stressful and unacceptable. I have spent money on an essential item and have been left without it, which has had a real impact on me during an already vulnerable time.
Customer service has been extremely poor. I am being completely ignored on emails and have received little to no response despite multiple attempts to make contact. The lack of communication is unacceptable and only adds to the frustration.
The company’s listed address is also misleading, as they appear to be based in Australia while presenting themselves differently on their website, including changing currency, which adds to the confusion. I have been waiting a significant amount of time for my breast pump, leaving me without essential equipment as a breastfeeding mother.
For a company that claims to support new mums, the level of service I’ve experienced has been deeply disappointing. Overall, this has caused unnecessary stress at an already vulnerable time, and I would not recommend ordering from them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Maternity and postpartum support products. Suitable after c-section & natural childbirth.
