Our evening was planned as a hen party for 17 people, costing around £3,500 as a group, and unfortunately it was a very disappointing experience. I would not recommend this venue for large party bookings.It felt as though the bride was singled out and treated unfairly simply because it was obvious we were on a hen party. Yes, we had had a couple of drinks and some food beforehand — which is entirely normal for a hen party — but this was not a rowdy group. The bride is nearly 60, and the group was well-behaved and in control at all times.Initially, we were told the bride was not allowed in at all. Then we were told we could enter but would not be allowed alcoholic drinks. After that, the rest of the party were served drinks, only for staff to then refuse further drinks to anyone. This inconsistent and confusing treatment was upsetting and embarrassing, especially given the occasion.After more than an hour, we were suddenly told we could now order drinks from the bar — by which point the damage had already been done and the atmosphere ruined.For a booking of this size and cost, we expected professionalism and clear communication. Sadly, the experience left us feeling uncomfortable and unwelcome. I would not recommend this venue for hen parties or large group celebrations.
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