Review Time
Great night but customer service is SHOCKING.
You can’t leave with any alcohol you have paid for and not drunk which we tried to cancel as no longer needed.
Manager comes over took my e mail address you will hear from us in 3 days. 1 complaint e mail, 1 phone-call, 1 general e mail - Nothing,,,
SORT OUT YOUR DISGUSTING CUSTOMER SERVICE
Great night but customer service is SHOCKING.You can’t leave with any alcohol you have paid for and not drunk which we tried to cancel as no longer needed.Manager comes over took my e mail address you will hear from us in 3 days. 1 complaint e mail, 1 phone-call, 1 general e mail - Nothing,,, SORT OUT YOUR DISGUSTING CUSTOMER SERVICE
Wow! The performance, the set, the staff everything was beyond our expectations! The food was outstanding. Me and mum and ceoliacs and they gave us our own bread and food. I wish we could have taken what was left over away! Fantastic day and it’s so much being able to eat an enjoyable meal being gluten free
We had the most amazing night at the Mama Mia party .( Feb 6th). We attended as it was a special Birthday and what a fabulous way to spend it .The show was superb , the food delicious . The staff were so friendly and obliging . Special shout out to our waiter Roshaan who was so friendly , polite and helpful . The 2 guys singing at the top of the stairs setting the mood …and the cloakroom staff after the event checking we had a great night and the guy giving us loads of tips on where to go in London to enjoy the rest of our London Experience. !! The entire night was magical and we would recommend this show to anyone that loves Abba music and wants a fun night out . We thought it was very well organised as a lot of people attending and a lot going on . Big thumbs up for the passion fruit martini cocktails 👍. We feel this event doesn’t get the praise it deserves 👍… A fabulous night !!!
Our evening was planned as a hen party for 17 people, costing around £3,500 as a group, and unfortunately it was a very disappointing experience. I would not recommend this venue for large party bookings.It felt as though the bride was singled out and treated unfairly simply because it was obvious we were on a hen party. Yes, we had had a couple of drinks and some food beforehand — which is entirely normal for a hen party — but this was not a rowdy group. The bride is nearly 60, and the group was well-behaved and in control at all times.Initially, we were told the bride was not allowed in at all. Then we were told we could enter but would not be allowed alcoholic drinks. After that, the rest of the party were served drinks, only for staff to then refuse further drinks to anyone. This inconsistent and confusing treatment was upsetting and embarrassing, especially given the occasion.After more than an hour, we were suddenly told we could now order drinks from the bar — by which point the damage had already been done and the atmosphere ruined.For a booking of this size and cost, we expected professionalism and clear communication. Sadly, the experience left us feeling uncomfortable and unwelcome. I would not recommend this venue for hen parties or large group celebrations.
We booked Mamma Mia Party for a hen do, a fairly large group .. overall seeing on social media the show look amazing but unfortunately not to my experience .. The Bride To Be wasn’t allowed in because ‘she had too many drinks’ - she didn’t .. that ruined for us the event .. shocking .. an event that was suppose to be fun and everyone was really looking forward to ended up in a low mood .. the management was very abrupt and very unhelpful .. the only person I can praise is Anthony (the waiter) who looked after us and was being very nice .. we left the show after an hour, never again, not for the price we paid for ..
restricted view, but you get what you pay for, execellent show, singing and dancing, great food and drinks,loving the interaction by the staff and singers, special mention to Kenan who make the experience all the more special.will go again
Really enjoyed show, great experience.. but not happy where we were seated.We paid middle price tickets but we're put right at the back in the corner.. where the waiting staff put all the dirty glasses.There were 2 tiers in front of us, lower down and feel we should have been seated there. .. not happy did complain but told not height of tier but what we could see. Nonsense!! Everyone could see well in Taverna.Great show though .
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