Highly advise you not to use their parking services anywhere across Manchester. I paid over £13 to park in their Arndale car park. I paid using a machine on-site which rather than printing a ticket to be displayed, it sent an e-ticket, even though I hadnt provided an email to be sent to. I even double checked I had paid with the attendants, showed the payment on my bank statement there and then but then still received a ticket.Their customer services is a joke. Rang up multiple times, sat on hold for ages to then get transferred to a unused line because they don't want to deal with the issue. I spoke to "Kashif" who got bored of my complaint and transferred me again to an unused line. They make the appeals process unnecessarily difficult to try and make you pay & try and extort your personal details if you wish to make an appeal. I went above and beyond to ensure I had paid but still not good enough for these scumbags. How this practise is legal I'll never understand. Manchester City Council for you.
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Manchester City Council is the local government authority for Manchester, a city and metropolitan borough in Greater Manchester, England.