Review Time
My friend rang to get some information. It was on speakerphone and I heard the entire conversation. My friend is disabled. He has bipolar so he talks differently. But according to Manchester city council records office he's annoying. His normal voice was falsely equated with shouting. When he explained that he speaks like that due to his disability In a calm manner, that explanation was classed as screaming down the phone. So she could escalate her lies. Because it was clear that she wanted him off the phone. She then started actually shouting at him and when he tried to equal her he had to ask to speak to a manager. The staff member took the Mick and kept refusing. The manager eventually came and flat out refused to investigate. And when he tried to get the name of the horrendous staff member an "Incident" was invented and the phone was then handed to someone else with no explanation. The new person knew nothing and refused the name of the person he wanted to complain about. And just before she hung up on him she said to a disabled man... "I hope you get better". To a disabled man. I hope you get better. Manchester city council, we hate the disabled. Sort it or abort it Burnham. Absolute disgrace. Your staff are anti disabled, and I'm sorry but they are utterly nasty. Nasty pieces of work. Who take the Mick out of disabled people to their faces. They did it to him. We heard them.
THIS IS BURNHAM'S MANCHESTER, ANTI DISABLED!
My friend rang to get some information. It was on speakerphone and I heard the entire conversation. My friend is disabled. He has bipolar so he talks differently. But according to Manchester city council records office he's annoying. His normal voice was falsely equated with shouting. When he explained that he speaks like that due to his disability In a calm manner, that explanation was classed as screaming down the phone. So she could escalate her lies. Because it was clear that she wanted him off the phone. She then started actually shouting at him and when he tried to equal her he had to ask to speak to a manager. The staff member took the Mick and kept refusing. The manager eventually came and flat out refused to investigate. And when he tried to get the name of the horrendous staff member an "Incident" was invented and the phone was then handed to someone else with no explanation. The new person knew nothing and refused the name of the person he wanted to complain about. And just before she hung up on him she said to a disabled man... "I hope you get better". To a disabled man. I hope you get better. Manchester city council, we hate the disabled. Sort it or abort it Burnham. Absolute disgrace. Your staff are anti disabled, and I'm sorry but they are utterly nasty. Nasty pieces of work. Who take the Mick out of disabled people to their faces. They did it to him. We heard them. THIS IS BURNHAM'S MANCHESTER, ANTI DISABLED!
Just I want right to Manchester City council about rubbish service from EQUANS part of council EQUANS sent me later appointment (9/4/2026)EQUANS come to my house to gas safety but he’s broke my boiler not hot water and not hitting I have 4 children same day EQUANS Mack appointment for 13/04/2026 at 2 o’clock for 5 o’clock But not come to appointment my house to cold not hitting I don’t know who sort out my boiler Serves rubbish Work doggie Work rubbish Rubbish
Highly advise you not to use their parking services anywhere across Manchester. I paid over £13 to park in their Arndale car park. I paid using a machine on-site which rather than printing a ticket to be displayed, it sent an e-ticket, even though I hadnt provided an email to be sent to. I even double checked I had paid with the attendants, showed the payment on my bank statement there and then but then still received a ticket.Their customer services is a joke. Rang up multiple times, sat on hold for ages to then get transferred to a unused line because they don't want to deal with the issue. I spoke to "Kashif" who got bored of my complaint and transferred me again to an unused line. They make the appeals process unnecessarily difficult to try and make you pay & try and extort your personal details if you wish to make an appeal. I went above and beyond to ensure I had paid but still not good enough for these scumbags. How this practise is legal I'll never understand. Manchester City Council for you.
Absolute rubbish.Been living alone since June,last year.Keep trying to apply for a single adult discount for...forever.There is not even an email for them.Pointless,useless staff.Who says this mayor is such a legend need to rethink his decisions.Fuming!
Sold a property, paid off the council tax bill. Manchester City took the money but instructed a debt collecting ageny. The debt collevcting agency wont acvcept an email from me and manchester city council are impossible to contact. Its absolutely painfull
Little scroungers, lingering around cars, watching for less than a minute, ticketing them and running away. I got out to use a cash machine, no obstruction, slightly touching double yellows. Manchester is disgusting now and its 100% due to scroungy corporations like this one, I avoid the place like the plague.
The council tax system is a let down when people are already struggling, there are not enough agents to help with issues. When they say they will call back, they don't. They don't include all the numbers that people should call for help on the letters. If you have told an agent the website is down, they will still tell you to go on the website. If their service was helpful, maybe they wouldn't be getting so many complaints and calls.
I believe this charge has been issued unfairly and without proper consideration of the circumstances. The signage at the location was unclear/inadequate, and the terms and conditions were not sufficiently visible or understandable at the time of parking. As a result, I was not properly informed of any restrictions that would justify this charge.Additionally, I find the amount being demanded to be disproportionate to the alleged breach. The handling of this matter has caused unnecessary stress and inconvenience.Totally unprofessional team , not marks on parking no restrictions no barriers, they issues ticket for failure to park into correctly space for cars. They not have knowledge about ; ●Traffic Regulation Order●Confirmation of the bay’s compliance with TSRGD 2016. ●Bay’s compliance with TSRGD 2016
Appalling they do not empty bins for vulnerable neighbor of mine who struggles with this and I pushed the bin out and biffa refuse to empty it o have reported this to the council who are no help please rectify this and organize a collection to empty this due to their incompetence
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Manchester City Council is the local government authority for Manchester, a city and metropolitan borough in Greater Manchester, England.
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