AWFUL, I spent many hours on the phone to this council, getting annoyed and forgotten about. It took months for my discount to be applied, to then be told I would have to go through the same process again in a month.I called them up when I was moving out and payed what I got told was the remaining balance. I gave my new address and left thinking I was finally done with manchester council. I am now with Salford and they have been amazing, good communication and just make it as easy as possible. The opposite of manchester.Two months after moving out I received a summons. Between the date I cleared my account and moved out a week later (this was all explained over the phone) I owed £20. I received no prior warning, no letters nothing. I have now had to pay over £100.I love Manchester but i will NOT be moving back to that council. The amount of stress and pain that was caused, especially when the state of this cost of living crisis, has been unmatched.If you have to deal with this council, good luck, you will need it. That is if you ever manage to talk to someone.
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Manchester City Council is the local government authority for Manchester, a city and metropolitan borough in Greater Manchester, England.