My friend rang to get some information. It was on speakerphone and I heard the entire conversation. My friend is disabled. He has bipolar so he talks differently. But according to Manchester city council records office he's annoying. His normal voice was falsely equated with shouting. When he explained that he speaks like that due to his disability In a calm manner, that explanation was classed as screaming down the phone. So she could escalate her lies. Because it was clear that she wanted him off the phone. She then started actually shouting at him and when he tried to equal her he had to ask to speak to a manager. The staff member took the Mick and kept refusing. The manager eventually came and flat out refused to investigate. And when he tried to get the name of the horrendous staff member an "Incident" was invented and the phone was then handed to someone else with no explanation. The new person knew nothing and refused the name of the person he wanted to complain about. And just before she hung up on him she said to a disabled man... "I hope you get better". To a disabled man. I hope you get better. Manchester city council, we hate the disabled. Sort it or abort it Burnham. Absolute disgrace. Your staff are anti disabled, and I'm sorry but they are utterly nasty. Nasty pieces of work. Who take the Mick out of disabled people to their faces. They did it to him. We heard them.
THIS IS BURNHAM'S MANCHESTER, ANTI DISABLED!
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Manchester City Council is the local government authority for Manchester, a city and metropolitan borough in Greater Manchester, England.