I bought my son the engraved whiskey decanter for Christmas this year. I accidentally put my middle initial ( old man brain) on the bottle. In a panic, I called customer service to try and change the order. The customer service representative assured me that they would change the order or send out a new one. My son got the crate, opened it and discovered the decanter with the wrong initials. We had a good laugh about it. Later that afternoon he received the replacement decanter, with the correct initials. Even though this was my fault, Man Crates replaced the decanter at no additional cost. My son couldn't stop telling me how much he loves this gift. I will definitely buy from Man Crates again, not just because of the quality of their products, but also because of the awesome customer service. Thanks Man Crates for the awesome service and for making my secret Santa gift to my son so awesome.
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No bows. No ribbons. No fluff. Just awesome gifts for guys
