Review Time
Over the years, we have bought several gift crates and have consistently been impressed with the quality of the products and the enjoyment they bring! The team is very professional and even contacted us when an item was unavailable. I highly recommend this service and look forward to our next purchase!
I highly recommend these! I ordered two of the gift crates for the holidays, and initially, the shipping status was stuck for three weeks. However, after expressing my concerns, the support team promptly sent a replacement that arrived within just a few days through another carrier, ensuring a wonderful holiday experience! A few weeks later, the original order also arrived, and they generously gifted me two extra crates, taking full responsibility for the delay despite it not being their fault! The crates were beautifully crafted, and the recipients were thrilled to open them with the included mini crowbar. The contents were also unique and clever, sure to be enjoyed! I would absolutely recommend these products!
My order arrived damaged, so I contacted the service, and they responded quickly and effectively to resolve the issue! They helped me select a slightly different item and were incredibly friendly throughout the process! Thank you for making this experience smooth and hassle-free! I will definitely be placing more orders in the future!
My order arrived damaged, so I reached out to the company, and they responded quickly and efficiently to resolve the issue! They helped me select a different item and were very kind throughout the process! Thank you for making this experience easy and seamless! I will definitely be ordering more in the future!
I’ve ordered several crates in the past and returned this year for gift ideas. Although many items were out of stock, I found three crates to purchase. They arrived on time and in great shape, though one jerky item was nearing its expiration. I emailed the support team and was amazed by their quick response—even outside normal hours. After sending photos, they kindly arranged a replacement. The prompt communication and thoughtful resolution truly exceeded my expectations. Exceptional customer service!
I have ordered gifts from this company for the last three years and have always received high-quality items, especially personalized ones. I was missing a few items in my recent order and contacted customer service. Their response was swift, and I quickly received another tracking number for my remaining items. Overall, I will continue to order from here.
I inquired about an order for my fiancé's birthday, and the support team responded quickly to my questions and resolved my issue—going above and beyond, which was not necessary! I look forward to doing business during the holiday season—thank you!
Fantastic customer service! I accidentally entered the wrong shipping address. I emailed them, hoping to fix it in time. They corrected it immediately. (Plus, I love the creative “crate with crowbar” for unwrapping. I can't wait for my brother to receive his fun birthday gift.) A few years ago, I gifted my pilot brother a piñata with jerky inside, which was a huge hit with him and his squadron. I love their creative gifts!
Disappointing experience. I received a gift card stating I could choose from select retailers. However, by the time I got the card, the program was canceled, and I couldn't swap it for a store I prefer. Now I am left with a credit to their store, but the decent items are often out of stock. Worst of all, while gift cards don’t expire, my 'credit' does. Very disappointed.
I ordered the steak night crate for my boyfriend's birthday after hearing about them from my sister! I’m impressed! Even though my crate arrived with the lid broken, they quickly made it right and sent me a new one! Such a cool gift for loved ones or friends! They have so many unique items to choose from, and I will be ordering more in the future!
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No bows. No ribbons. No fluff. Just awesome gifts for guys
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