First of all i ordered 9 of the 2L oak aging barrels on the agreement it would be shipped to my location on or by the 24th december. as i ordered, a 15%off my first order popped up stating if i gave them my email address and expect text msg on product it would be discounted, They gave me a discount code and after ordering i called and said the discount didnt go through and i was told Maybe becuz it was on sale MAYBE. She didnt understand why. I got email saying it was shipped out and going to be delivered on the 24th.. nervous i called on the 23 and 24 they said a tracking number will be sent. 2 calls on the 24th and no tracking number they said it hadnt been scanned in by ups, by the end of the 24th still no tracking but was told if it didnt come on the 24 it would there on the 25th REALLY no deliveries would be made by ups on xmas day first of all and with no tracking how was this going to happen. Now it the 26th and i called to let them know im really upset after purchasing this just because of delivery date and now i have to deal with all the deception and run around tatics and lies. It's just so dishonest. He said they have a tracking number now as i called it up UPS informs me they do not have possession of the order yet. How does this happen after being told everything i had heard from them now they say they will refund me those barrels. they were never done what bait and switch type of scam is this. I guess i will have to call credit card company now to make sure it goes through I DO NOT TRUST THIS COMPANY HOPEFULLY YOU DO NOT EITHER!!as of 1/5/25i need to admit that even though my barrels did not arrive on time or as scheduled, when i contacted them i was credited for my charge and the barrels were finally received. i told them they could be returned but they gave them to me so now the cost to me is the shipping of where they have to go. i wanted this review to be fair after being let down originally but they corrected what they could.
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