Mangopay has been holding my Vinted funds hostage for a month now.Since January 6 I've been trying to transfer funds (the princely sum of €450: big money, huh?) to my usual account, the same they transferred money thrice last year, but to no avail.First they asked for ID, and I provided a state-issue ID card: in Italy, this card does not have to show the current residence address so, since I moved a year ago, that's different than the one on file on Vinted, and that rubbed'em all wrong. So I sent'em (as they require) a valid passport, but that wasn't enough either, so they asked for a current utility bill, which I provided days ago.My money are still nowhere to be seen because, according to the geniuses at Mangopay I'm either laundering money or I am a terrorist. All this over €450: El Chapo I am not, nor Isis.In the meantime, first Team Vinted, then Sed, then George and finally John, are informing me that they forwarded the bill to Mangopay and wishing me a nice day. Of course they're all AI-based bots, but they get all fussy when one's language gets heated up. Poor dears, it's not their money on the line, after all.Abysmal service, steer away from these scammers.
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more