I am in the same boat. Have been selling on vinted with no problem for the past year. They then asked for ID verification which was successful - then asked for proof of address which i sent. This was all over 3 weeks ago. Still cant withdraw money. Vinted saying they are waiting to hear back from mango pay. It is so frustrating as no one really knows what is going on and we have money we want to withdraw. I wont carry on selling on Vinted as I dont want them to have even more of my money that I cant withdraw! "James" is also just a chat bot. Crap customer service.
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more