According to Vinted, Mangopay are preventing me from accessing my money. They blocked my account once I started selling, not buying, and only when I started to attempt to withdraw my money into my own bank account. This is surely fraud?? How are a finance company and money platform able to withhold funds without explanation? They have repeatedly requested I fill in the same form over and over again, they have repeatedly asked me for government issued I.D, I have sent it many times and in different forms and am answered in customer service chat by a bot, and it appears the same bot, or as Mangopay describe it, " A.I driven identity check technology", which it appears are the same superstars answering these negative reviews. I have one regret.Not checking these reviews before selling so I am now telling everyone I can on every platform possible, not to sell on Vinted. 1 star is excessive.
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more