Dreadful. I registered as a vinted pro seller, I was asked to verify my identity. despite the fact that I sent them the documents exactly as I was asked, my verification was unsuccessful, I sent passport and full self assessment tax return direct as a pdf from gov website account, it contains all my personal financial info as well as the stuff they want like UTR num etc, I repeated this process 4 times as it kept failing, first couple times it failed vinted said not in date, they ask for something dated no older than three months which I thought could be the issue, however a self-assessment tax return is only done once a year and the next one is not due to be sent till January 2025 I’ve explained this to them twice but they asked me to upload it again which I did. The next fail I’m now given a reason that it is ‘not Validated’ whatever that means, I asked vinted to explain what it means and all I got was a very short response back saying ‘I’ve told you the problem please comply’ so I messaged again which was about five days ago and said please can someone look into it I can’t comply unless I know what the problem is. I’ve just had another reply saying they are still looking into it. This is my business and I have not been able to pay myself. I have thousands of pounds sitting there that I can’t access. I’ve been a business seller on eBay for over 10 years and I’ve never had issues like this. I’ve always been able to actually speak to somebody. It’s such a shame because Vinted is a great platform. I’ve been finding sales really good on there but this mango pay business is really letting them down.
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more