We've been working with Mangopay for a number of years now, transiting several dozen million euros a year via Mangopay.Since Mangopay was taken over by Advent, all Mangopay's services have deteriorated: incompetent and very slow support, pricing that increases without respecting the signed contract and without any negotiation, API unavailable at least once a month, KYC invalidated by waves of 300 users without any justification, money lost that takes weeks to be recovered. It's chaos! Not to mention the KYC document validation process, which is simply incomprehensible to us and our users, who have to send a document 5 times for it to be accepted.In short, if you're looking for a marketplace, avoid Mangopay at all costs, and choose a more expensive service provider that's bound to be more competent than Mangopay in every respect!
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more