I’ve been with Vinted for at least 3 years, I never had an issue, every time I was asked for KYC verification I passed it. But 4 months ago it said it got passed correctly but I couldn’t transfer the money from the wallet to my bank account, all my transfers failed. I asked Vinted many times and they provided to MangoPay the extra documents they asked me for, yet those many times MangoPay answered always the same “they’re not valid” I literally showed them a residency proof signed by the Townhall and the official government. I reached MangoPay on email and they take the piss, they answer every 10 days and come back with 0 solution denying official documents, this goes against the EU law. I will report you if you don’t unblock my wallet and give me my money.
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more