I have been trying to withdraw a small remaining balance from my former Mangopay account for weeks now. Despite submitting all required documents multiple times, they are repeatedly rejected with changing and contradictory reasons. Every reply I receive is a generic, automated message that does not address anything I actually wrote.There is no real support, no manual verification, and no clear guidance. Instead, the process feels like an endless loop designed to delay or block the payout altogether.For such a simple request, the amount of time wasted is absolutely unreasonable.At this point, I cannot recommend Mangopay to anyone.
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more