manhattanhomedesign.com

3.7
3.7 Based on 25 reviews

Proudly curating and creating the best that the furniture world has to offer, MHD is a one-stop shop for freshly independent and modern buyers seeking high-quality and value-driven pieces. MHD knows that furniture is where memories are made and stored. T...

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Charlton T.
Terrible product and poor service

Before writing this review, I called and emailed customer service regarding the issues below, and was told I would have a response within 48-72 hours. The response was never received within 48-72 hours (weekend excluded), thus the reason for writing this review regarding the Arco lamp.DO NOT BUY unless you want a piece of c**p from China! 1. The 100w bulb (not included) flickers continuously anywhere between the low and medium setting on the dimmer. I made sure that I purchased a dimmable bulb so it should not be flickering. 2. Manhattan Home Design uses words/text online to make it appear that this product is from Italy. It is not! It is 100% made in China 3. Purchased the black marble version. It is solid black and has zero white veins. The marble was sprayed in the factory with black paint that comes off all over your hands when assembling. 4. The hole in the middle of ours is raw marble and was not made semi-glossy like the rest of the base, so it looks terrible. 5. The four sections used to assemble the arc have two holes on the inner sleeve and only one hole on the outer sleeve. Instructions are very poor and don't say if both holes should be used or only one hole in each aluminum section. Additional small screws were provided without instructions stating if these are extra screws or if all screws need to be used for added strength. 6. Ours does not shine any round circles on our ceiling as shown in the pictures that were probably made by AI. This is something I was looking forward to, as it has a cool appearance on the ceiling. 7. Instructions are in English, but very poor! Extremely difficult to install the fixture based on the provided instructions !! DO NOT BUY unless you want a piece of c**p from China with poor instructions!!

1
Date of experience: May 30, 2025

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Business Details

  • Proudly curating and creating the best that the furniture world has to offer, MHD is a one-stop shop for freshly independent and modern buyers seeking high-quality and value-driven pieces.

    MHD knows that furniture is where memories are made and stored. The right pieces can make a simple space become a living and moving representation of your life. With furniture from MHD, this representation can be made all the better.See more

  • email customerservice@manhattanhomedesign.com
  • call 8003208867
  • language https://manhattanhomedesign.com

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