Ordered a marble block table from them in July, was told initially when i called it would be 2-3 weeks, but after i ordered they confirmed it would be 11 weeks. Zero communication, five months later, not a word, and they say "maybe March"...some eight months after I ordered. This was after I called, they never emailed at all to let me know what is happening. The agent told me "oh, you cant cancel..its a custom order (meaning they dont actually stock these, they just order). They put the blame on Donald Trump and tariffs, but me waiting 8 months for a table I can buy locally this afternoon for the same price because they worry they will have to pay a tariff is not acceptable. worse, they cant be bothered to let the customer know.
This is not how to do business, customer communications are awful and they have no real concern over fact i sit in limbo six months wondering what is happening only to learn that nothing is happening.
Go elsewhere. Now that I research them I see this is a constant pattern for them.
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Proudly curating and creating the best that the furniture world has to offer, MHD is a one-stop shop for freshly independent and modern buyers seeking high-quality and value-driven pieces.
MHD knows that furniture is where memories are made and stored. The right pieces can make a simple space become a living and moving representation of your life. With furniture from MHD, this representation can be made all the better.See more
