Had a nightmare scenario with a purchase, the work of Tonya in complaints and Zack in customer service are the reason for the 5 star rating. Zack was honest on areas he wasnt aware of, went away found out and returned to me rather than "blagging it". Tonya clearly showed vast exerience and came at the problem from a fair perspective. Incredibly helpful and patient with me dealing with the issue to a fair outcome. Couldn't have asked for more from them!
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