manus.im

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1 Based on 21 reviews

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Fabiana Correa
Incorrect Billing and No Resolution Since November 2025”

I subscribed to a Manus plan priced at USD 78. On the second month renewal, without any authorization or plan upgrade, I was charged USD 390.Since November 2025, I have tried multiple times to resolve this issue directly with Manus. I was repeatedly asked to send invoices, receipts, and credit card statements, which I provided, but the process goes in circles and no solution is offered.To demonstrate good faith, I did not use any of the credits associated with the USD 390 charge. I do not recognize this charge as valid and never benefited from it.This is a clear case of incorrect and unauthorized billing. I am still waiting for a full refund of the USD 390 that was charged incorrectly.Be cautious if you subscribe, as billing issues are not handled transparently.

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Date of experience: Nov 23, 2025

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