I attempted to cancel my subscription but never received a cancellation confirmation email.I was still charged, and when I contacted support, every single ticket received the exact same automated response within seconds, stating that my order “does not qualify for a refund,” with no reference to my account, cancellation status, timestamps, or the issue raised.There was no evidence of a human review, no explanation of why the charge occurred, and no confirmation that auto-renew was disabled. Support simply points to the terms and closes the ticket.I had no meaningful usage of the service, yet the charge stands and support is completely unresponsive beyond automated replies.Very disappointing experience. Be extremely careful with trials, cancellations, and billing.
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