I've been with Manus since beta, day 1 launch. I'm a Pro user and spend around $500 a month on credits. I had a long standing project with multiple tasks within it. One task crashed and they all crashed. Months of work lost. Support is non-existent and no accountability to restore credits, task (i.e no back up or roll back of server) to restore to last working instance/vm to save work, if they had a backup/recovery option I would have paid it for the failsafe. I've lost 7 months of work that I had fortunately backed up locally manually but when things go wrong, they are monumental and ive lost faith in them completely. Going on buy another AMD Ryzen AI Max machine and run LM Studio as I do for my other tasks moving forward as this was my last project with Manus.
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