I had a very disappointing experience using this platform (Manus.im – a Meta product. a Scam). I spent nearly 20,000 credits trying to fix a simple landing page and contact page. The system kept making repeated mistakes and bugs. Every correction attempt consumed more credits, yet the issues were never properly resolved.
The platform is promoted everywhere as “Manus.im – a Meta product.” Because of that, users naturally expect reliability and professional-level support. Unfortunately, my experience was the opposite.
Customers should not have to pay for repeated system errors. If the same bugs happen again and again, those credits should be refunded automatically. Instead, I was asked to provide logs and links in a closed system where customers cannot even access internal error records. The company can clearly see repeated failures from their side.
The support is slow and mostly automated. There is no proper real-time human support while credits keep disappearing.
From my experience, this feels like a pure WIP app (Scam) where users are paying while facing system instability. Extremely frustrating experience. I cannot recommend this service in its current condition.
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