I accidentally hit the upgrade button and got charged $400. I didn't touch a single extra credit and reached out to support right away to get it reversed. Instead of just fixing an honest mistake, I got two totally different and completely ridiculous replies from their team.
Their final "offer" was a crazy ultimatum: either I eat the $400 charge, or they'll wipe out my other account perks—including a completely separate Lenny's Newsletter annual membership that I already paid for somewhere else.
Holding my account hostage over an accidental click is wild. Since Meta acquired Manus, you’d think they’d have the customer service and support standards of an actual tech giant. Instead, they treat long-time paying users like this. Honestly, be extremely careful before linking your payment info here.
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