I placed an order on November 25th. The only update I received was on December 3rd, stating it had been dispatched. Tracking showed a label was created, but the package wasn't handed to the courier. I made multiple follow-ups but received only automated replies. Customer support is nonexistent, and my items were intended as Christmas gifts. It looks like this year's Christmas is ruined. I'm seriously contemplating canceling my order, which I expect will lead to more issues with getting a refund.
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Marc O’Polo stands for high-class, contemporary premium modern casual wear. A preference for natural materials, high-quality workmanship and special details characterize the individual style of this international brand with Scandinavian roots, in keeping with the philosophy of its founders: The freedom to be yourself.
