I bought a puffer coat for around €400 and followed the care instructions precisely. After washing, the filling clumped in some areas and was empty in others, ruining the coat. When I reached out to customer service, they informed me that since I purchased it over two years ago, they couldn't assist me. I received no support or advice, just a generic response. I eventually managed to fix the coat myself, but it shouldn't have come to that. Brands in this price range should offer better support. I will not buy from this service again.
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Marc O’Polo stands for high-class, contemporary premium modern casual wear. A preference for natural materials, high-quality workmanship and special details characterize the individual style of this international brand with Scandinavian roots, in keeping with the philosophy of its founders: The freedom to be yourself.
