Review Time
I have been using Marco’s for about 5 years now. Generally I buy stuff for pizza, now they stock kimbo coffee as well.Some people can’t read as it states order by a specific cut off for next day delivery.You then get tracking of where your delivery is so you can go about your day and not miss your delivery.You can’t hold a company like this accountable for missing tea bags in a sealed bag.Also people need to read the information if something is in the “clearance” section it is there for one of a few possible reasons, excess stock, past its best before date, packaging damaged or end of line. And probabl A few other reasons.The quality of the produce is good.On the odd occasion something may not be quite right I have informed them and they have fixed the problem.Great products from Italy at good prices
I'm surprised about the negative reviews. I got exactly what I ordered and it was all in good condition. Delivery was free and the next day. There was an estimated delivery time the night before and it was possible to track it right to the door. The delivery guy was nice and friendly, jolly even. I do think the website could be improved though and it would be great if they did more fresh food, especially deli counter type food.
I have shopped with Marco Alimentari on a monthly bases for almost 2 years and they have been faultless with their services be it from office enquiries to deliveries. Transactions are smooth and invoice discrepancies, which have been rare, were promptly resolved. May I point out, Antonio who delivers in my area in Canterbury, has been exceptional with the deliveries, professional, very friendly and helpful, a perfect ambassador to Marco Alimentari.A big thank you to all the team.Joe
I ordered 1100 PG tips tea bags. When arrived I’ve counted them, 20 tea bags missing. I have contacted them phone number given, they told me write an email. I did and waiting 2 weeks there is no reply. When I phoned second time, instead of apologies they been very rude, not helpful at all.Worst customer care and service I have ever experienced.
I've now used Marco Alimentari on two occasions. They have a great range of quality Italian products. I've found them helpful when phoning with product enquiries and delivery has been complete and on-time for both orders. Antonio was very efficient and friendly and checked my order when delivering. I would recommend this company.
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