When the customer support and complaints team fail to provide regulatory information in an accessible format and direct you to PDFs that are incompatible with assistive software, it creates a negative first impression. This situation is concerning and highlights a need for staff training.
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Backed by over 150 years of Goldman Sachs' financial expertise to help you make the most of your money. Marcus UK's savings accounts are designed to help you save the way you want, with our dedicated Customer Care Team available 8am - 8pm, Monday to Friday to help support you.
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