ISA transfers are supposed to be done within a specified timeframe (15 days for Cash and 30 days for Stocks and Shares). It takes over 30 days to get a response from this bank to say if they even acknowledge the transfer request. I was consistently told that no request had been filed and then all of a sudden told it had been seen even though nothing changed. I’ll be moving my money elsewhere as no point having average rates and not being able to put your money where it needs to be.
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