Rand to check a subsidiary branch of this company but three people had never heard of Marcus UK, the third gentleman (?) I spoke to told me " Sorry never heard of them , have a great day, goodbye!" I always thought I had preferred a real.person to AI but on this occasion I am sure AI wouldn't have been this bad. I thought this could be a "clone" company so phone FCA , who eventually were able to confirm they did in fact exist. Not impressed
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