As per other reviews on here. Too difficult to get your money out. ISA transfer process is manual/by post/by cheque. Obviously, it’s deliberate that they haven’t moved to electronic transfer and payment. They clearly have little care and protection for the customer. Too slow to raise rates with base rate increase and you have to manually opt into the bonus. Used to be able to transfer larger sums of money in a day, but they go rid of that feature too. There are better companies with better rates who are easier to do business with. Go elsewhere because when you realise you are not getting a good deal, it’s too hard to get your money out.
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Backed by over 150 years of Goldman Sachs' financial expertise to help you make the most of your money. Marcus UK's savings accounts are designed to help you save the way you want, with our dedicated Customer Care Team available 8am - 8pm, Monday to Friday to help support you.
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