trying to open a new saving account online. Web site asked me to call their number and provide additional information to complete opening. Called, spoke with someone who verified all the information (that I already entered). Put on hold and he transfer me to another person to "complete the application", she again ask the very same question to "verify" the info I already "typed" online. This time, she spelled everything out. I pause the process and told her "no thank you". They are offering an online only product, but somehow couldn't even get their act together to streamline the process. I can only imagine banking with them. My sanity and money won't be safe with Marcus by Goldman Sachs.
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Backed by over 150 years of Goldman Sachs' financial expertise to help you make the most of your money. Marcus UK's savings accounts are designed to help you save the way you want, with our dedicated Customer Care Team available 8am - 8pm, Monday to Friday to help support you.
Visit our website: www.marcus.co.uk
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